Rilo is launching soon. These articles describe how it works at launch.
Getting started
Rilo runs your whole home in one place: 18 connected sections, from the calendar and school to pets, vehicles, the house, travel and documents. Rii, the intelligence built into Rilo, connects them so one change shows up everywhere it matters.
Create your household. Download Rilo, sign up and name your household.
Add your family. Invite adults, and add kids as profiles you manage.
Connect your calendar. It's the fastest way to fill Rilo in.
Do your first scan. Snap a school schedule, a flyer or a bill.
Pick how often Rii speaks up. You can always change it.
Every section has the same four boxes, called The Rilo Way: How it works, Get set up, Explore and Did you know? Start with Get set up in any section you care about.
Your family and who sees what
The person who creates the household is the owner. The owner invites other adults and sets what each person can see and do.
Access is set by section. For example, a grandparent could see the calendar and Schools but not Documents.
To change access: Family › the person › Access.
To remove someone: Family › the person › Remove from household. They lose access right away.
To hand the household to another adult: Settings › Household › Change owner.
Kids' profiles
Under 13: kids are profiles that parents create and manage. They have no email, password or account of their own.
Kid view: you can turn on a simple kid view on a family device, protected by a PIN, so kids can check off chores. You choose what it shows.
Teens 13–17: you can invite a teen to sign in on their own device. You decide which sections they see.
You can edit or delete anything in a child's profile at any time: Family › the child › Edit.
Rii, and your AI choices
Rii connects your sections, spots clashes (two pickups at 3:00), builds your daily summary and reads what you scan. Most of this runs on Rilo's own system.
Rii suggests, you decide. Nothing is saved or changed until someone in your household taps to approve.
Optional AI features, like asking Rii a free-form question, can use an outside AI provider. They're off until you turn them on. Before you do, Rilo shows exactly what's sent and to whom.
To turn them on or off: Settings › Rii › AI features.
Your information is never used to train AI models.
Rii can be wrong. Double-check anything important, like medicine, money and pickups.
Connecting email and calendars
Go to Settings › Connections and choose the service.
Sign in with that service. It shows what Rilo is asking to read. Approve only what you're comfortable with.
Rii watches for what matters (a schedule change, a deadline, a sign-up) and turns it into one card. Everything else stays quiet.
Each person's connected accounts are private to them unless they choose to share what Rii finds with the household.
Raw messages are deleted after 30 days. Only what you keep stays.
To disconnect: Settings › Connections › the account › Disconnect. Rilo stops reading right away.
Scanning paper with Rii Scan
Tap the Rii button, then Scan.
Take a photo, or pick a photo or PDF.
Rii shows what it found, sorted by section, with a checkbox for each item and any clashes flagged.
Untick anything you don't want, then tap Save.
Tip: flat paper, good light and the whole page in the frame give the best results.
Subscription and billing
Rilo is one monthly subscription for your whole household. You'll see the price in the app or app store before you subscribe. It renews every month until you cancel.
How to cancel (you keep access until the end of the month you paid for):
iPhone or iPad: Settings › your name › Subscriptions › Rilo › Cancel.
Android: Google Play › Profile › Payments & subscriptions › Subscriptions › Rilo › Cancel.
Website: Rilo › Settings › Subscription › Cancel.
Refunds: for purchases through Apple, request a refund at reportaproblem.apple.com. For Google Play, use Google Play's refund request. For website purchases, email us.
Deleting the app doesn't cancel your subscription. Only one person in the household needs to pay.
Your data: export and delete
Download a copy: Settings › Your data › Export. You'll get a file with your household's information.